About Relay Automate
The story behind our mission to make enterprise-grade AI automation accessible to growing companies.
The Founder's Story
I spent years watching operations teams drown in repetitive work that could be automated. The pattern was always the same: hours lost to manual data entry between systems, copy-paste workflows that consumed entire afternoons, spreadsheet-based reporting that took days to compile.
- • Off-the-shelf tools didn't fit their workflow
- • DIY automation fell apart after the first employee left
- • Enterprise consultants wanted $500K and 12 months
Mid-market companies were stuck between tools that didn't work and consultants they couldn't afford.
So I built Relay Automate to bridge that gap.
We deliver enterprise-grade AI automation at mid-market speed and cost. No 12-month projects. No junior consultants learning on your dime. Just experienced implementation that works.
With over a decade of experience in AI implementation and operations consulting, I've seen what works and what doesn't at mid-market scale. This isn't theory—it's proven patterns applied to your specific workflows.
Founder Photo
Our Philosophy
We believe AI automation should be practical, measurable, and accessible. Here's what guides every engagement.
Automation Should Pay for Itself Quickly
If an automation project takes 12 months to show ROI, it's not automation - it's a research project. We focus on high-impact workflows that deliver measurable time savings within weeks, not quarters.
Our average client sees measurable time savings within the first 30 days of implementation.
Start Small, Scale Fast
We don't believe in boiling the ocean. Identify 1-2 workflows consuming the most manual time, automate them, measure results, then expand. This approach minimizes risk and maximizes learning.
Most engagements begin with a single high-impact workflow, then expand based on proven results.
Integration Over Replacement
Your team already uses tools they love. We build AI workflows that integrate with your existing stack (CRM, ERP, support systems) rather than forcing you to rip and replace everything.
We've integrated with 50+ different systems without requiring platform migrations.
Knowledge Transfer, Not Dependency
Every project includes documentation and team training. Our goal is to make ourselves optional, not indispensable. You should be able to maintain and expand automation without us.
All implementations include comprehensive documentation and hands-on training for your team.
Measure Everything
Every automation we build includes metrics: time saved, error reduction, cost savings. You'll know exactly what's working and what needs refinement. No vanity metrics, just operational impact.
Every automation includes built-in metrics dashboards for real-time performance tracking.
Who We Work With
We're selective about who we work with because fit matters more than revenue.
We're a great fit for mid-market companies (50-500 employees) with operations teams drowning in manual work.
Great Fit
- • Operations teams spending 20+ hours/week on repetitive tasks
- • Growing companies outgrowing manual processes
- • Teams with clear workflows that could be automated
- • Companies ready to invest $15K - $150K in automation
- • Leadership committed to process improvement
Not a Fit
- • Early-stage startups (under 20 employees)
- • Companies without defined processes
- • Teams looking for generic off-the-shelf tools
- • Organizations needing extensive change management
- • Companies expecting 2-week turnarounds
Our Values
Ruthless Prioritization
We focus on the 20% of work that delivers 80% of the value. No feature bloat.
Ship Fast, Iterate
Launch imperfect automation in weeks, then refine based on real usage.
Measure Impact
Every automation includes metrics so you know exactly what's working.
Let's Talk About Your Automation Goals
Book a free 30-minute discovery call. We'll discuss your operational bottlenecks and whether we're a good fit to work together.
Book a Discovery CallFree 30-minute call. No obligation.